Joel stopped by shortly after I put in a work request. Our toilet kept making noises similar to a whale or dinosaur. He fixed it within five minutes. So grateful for the quick and friendly service.
I just wanted to shout out Madisyn Metcalf and the others in the office for the incredible help that they have offered to me through some difficult times. Especially Madisyn, she has truly been incredible in making me feel at home here and making every problem I face ten times easier! All of Riverstones staff is awesome, Gary with maintenance is great and will get any job done fast and done right!
We have had the best experience at this community. We had been evacuated after the hurricane and we needed a new, clean and safe apartment in a good community. Hannah in leasing was wonderful to work with. From showing us a unit, helping with computer issues to our request to change units she was always responsive and a pleasure to work with! Joel in maintenance came at our set time to take care of an item on our move in list. He was friendly and did a great job resolving a more complicated issue! Moving here has been the best decision! Love our apartment!
Gary exceeded our expectation on the maintenance request we put It! The turn around was less than a day and he was super friendly. There are no complaints!